Refund and Returns Policy

We strive to ensure your satisfaction. If you encounter issues with your order, you may be eligible for a return, replacement, or refund under the conditions below.

1. Eligibility Period

• We accept returns within 30 days from the date you receive your product. To be eligible for a return, the item must be unused, and in the same condition as when you received it, with all original packaging.
• Requests received after this period will not be accepted.
• There is no restocking fee. We will cover return shipping costs.

2. How to Submit a Request

Please email us at support@sport9design.shop with:

• Subject: Return/Replacement/Refund Request - Order #[Your Order Number]
• Attach photos of the defective item and describe the issue

We will respond within 1-2 business days with instructions.

3. Exchanges

If you prefer an exchange or replacement instead of a refund, please contact us within 30 days from the date you received the product. We will cover the shipping costs for exchanges and replacements to ensure your complete satisfaction.

4. Refund Timing

If approved, refunds will be issued via PayPal (original payment method) within 5-10 business days.

5. Return Shipping Address

After we approve your return request, please send the item to the following address:

• Sport9Design
• 8170 Uzita Dr #100, Sarasota, FL 34240, United States

We will cover the cost of return shipping. Please contact us for a prepaid shipping label.

6. Contact Us

If you have any questions or concerns, please contact us:

• Email: support@sport9design.shop
• Address: 8170 Uzita Dr #100, Sarasota, FL 34240, United States
• Business Hours: Monday - Saturday, 9:00 AM - 5:00 PM Eastern Time